StratEdge IT Consulting CAPE

In organizations, the lack of cross-enterprise IT visibility results in teams investing in different tools that offer the same capability, leading to increased costs.

Integrated Services is powered by StratEdge IT Consulting CAPE (Composable Automated Platform for Enterprises), an automated meta-platform, that supports the entire IT lifecycle and offers modular solutions tailored for our client needs, leveraging their existing tools and other assets. StratEdge IT Consulting CAPE is a meta-platform with capabilities including compose, provision, operate and visualize that help enable integrated service delivery across the plan-to-operate lifecycle to effectively address the challenge of toolchain integration.

Multi-vendor IT environments open the door to a variety of IT issues. Different levels of process maturity and the lack of proper process alignment between different phases of the IT lifecycle hinder the speed of delivery and time-to-market. In most cases, each phase of the IT lifecycle has a unique set of defined processes that are different from other lifecycle phases. In addition, there is often a lack of clarity in ownership and manual monitoring of processes adversely affecting the quality of deliverables.

With end-to-end integrated IT services, you can deploy a new Integrated Target Operating Model (ITOM) that aligns practices, processes, tools, business and IT Key Performance Indicators(KPIs). The new operating model offers a range of benefits:

Provides external focus, including closer engagement with business and product owners
Empowers leadership of scrum teams instead of traditional IT towers
Enables automated governance instead of manual change approval for every change at every stage
Allows ownership of end-to-end service KPIs such as cycle time, quality, etc., instead of operational KPIs
Drives greater collaboration, fails fast (shorter feedback loops) and smaller change sizes
Supports LEAN practices from day one, including value stream mapping, waste identification, inefficiencies, manual handoffs and wait times